Tele: (651) 450-5968
Fax: (651) 450-0405
printing@loneoakgraphics.com

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Digital File Information
Tips for Submitting Digital Files
Common File Problems

Digital File Information

Lone Oak Graphics accepts both MacIntosh and Windows based applications. Following is a list of currently accepted file types:

• Adobe Acrobat
• Adobe Illustrator
• Adobe In-Design
• Adobe PageMaker
• Adobe Photoshop
• Microsoft Excel
• Microsoft Publisher
• Microsoft PowerPoint
• Microsoft Word
• Quark Xpress/Passport

We maintain full uprades on all software and try to retain backwards compatability with all application types.

Tips for Submitting Digital Files

The following guidelines have been designed to help your job move through the pre-press process quickly and to print correctly when sent electronically,

• Label your disk clearly with the software program and version.
• Identify your file(s) appropriately. For example, be more specific than simply naming a file "brochure."
• Do not submit more than one version of your file or use disks which may have other, unnecessary files on them.
• If you can't provide us with a quality PDF or Postscript file, include all fonts used (including fonts in EPS images) and electronic images (photos, clip art, and art generated in drawing applications). Be sure the names of the scans/art match what is called for in your documents.
• Always include an accurate hard copy and/or a mock-up of the final layout. If the job is a reprint, provide a printed sample, plus previous job number, if available.
• For best results, line art should be 600 dpi. Scanned images and photos should be at least 300 dpi, and for best reproduction quality, not enlarged above 120 percent.
• Your text should be proofed for accuracy prior to sending it to us. Because output can vary between different computers and printers, a digital proof will be generated to verify layout and content of multi-page projects. If you edit, correct or move text at this point, considered "authors alterations," additional charges will be incurred.
• Call us before sending a job if you have any questions, or let us prepare it for you, if you are unsure of correct procedures. We will be happy to help with all phases of your print project.

Common File Problems

If prepared correctly, your files will go through production as scheduled, without additional costs. Avoid these common errors so your job will not be delayed or your files need not be fixed:

• Brochure panels not set-up correctly for folding (resulting in uneven or off-centered panels after folded, or text running into folds).
• Not allowing enough of a margin for the press gripper edge (usually on the short edge of an 8 1/2 x 11 inch sheet of paper). The standard gripper edge margin required is 5/16 inch.
• Booklets not set up properly for correct output size, page breaks not inserted where needed, or lacking blank pages when and where required for accurate duplexing. Think in groups of four, a booklet requires 4 pages for every signature (sheet of paper).
• Not setting up page numbering correctly in the header or footers of the document. Typically, these can be one of the trickiest of projects in MS Word and an intense refresher on Microsoft's website may be in order. Think in terms of the industry standard for page numberering: odd numbered pages on right sided sheets (front) and even page numbers on left side of sheets (back).
• Improper graphic file formats for logos, art and photos. If you can't provide a TIFF, EPS or JPEG image, call us to make sure your files/artwork will be usable/printable. The quality of your final product depends a great deal upon what your provide to the printer.
• No RGB or Index colors should be used. CMYK and Pantone are the only colors most printing companies accept. Remove all unused colors in your color palette before submitting a file electronically. For two color layouts, make sure the same two colors are used throughout the document (it's easier for you to select your colors before you start designing, then you can apply those colors as you complete your design).
• Don't use hairline rules. They may be so fine that they'll appear broken or nonexistent when printed. Specify at least .5 point size.